Digital Tech Managed Services Include:

• Digital Tech Technology Platform with Client Web Browser Access
• 24x7 Network Operation Center Preventive Maintenance Team
• 24x7 Network Operation Center Monitoring and Alert Team
• Remote Access via LogMeIn & Remote Desktop Protocol
• Antivirus and Spyware Management
• Security Patch Management
• Monthly Service Reporting

Highlights
Intracat System's Network Operations Center (NOC) technology provides 24x7 visibility of Windows based desktops, laptops, and servers. The NOC schedules and performs proactive service to address preventative maintenance duties at specified intervals. The result is a reduction in your operational expenses because you no longer have to utilize staff resources to handle the day to day maintenance duties associated with updating antivirus signatures, scanning and removing spyware, updating critical security patches, and cleaning temporary files. In addition, Intracat Systems delivers comprehensive reports each month detailing system inventory (software and hardware) and preventative maintenance activities performed on all covered systems. 

Digital Tech Monthly Rates

$  24.95 Per Microsoft Workstation
$149.95 Per Microsoft Windows Standard Server
$249.95 Per Microsoft Windows Small Business Server

Digital Tech Contract Terms
A minimum of three covered systems are required for Digital Tech Managed Services. The three systems may be any combination of workstations and/or servers, however a minimum of one server is required. A flat rate trip charge is assessed for all onsite service calls to your location (determined by the total mileage from Intracat Systems business office to your location). Within the greater Houston area the minimum trip charge is $50 and the maximum trip charge is $75. Onsite service calls are not covered under this contract. Hardware and software purchases required for service are not covered under this contract. Digital Tech contracts are for a minimum term of three (3) months and require 30 days written notice to cancel. Unless notified in writing by either party, the contract will automatically renew at the end of the contract term. Payment for your total monthly premium is due on the first of the month with payment in full required before any services are performed. Payments received after the 10th of the month will incur a late payment penalty of the greater of $25 or 3% of the total due. In addition to your first months payment, a deposit equal to one full month of service is required. The deposit requirement will be waived if payment by credit card with rebilling permission is authorized in writing.