Digital View Managed Services Include:

• Digital View Technology Platform
• 24x7 Network Operation Center Preventive Maintenance Team
• Remote Access via LogMeIn & Remote Desktop Protocol
• Antivirus and Spyware Management
• Security Patch Management
• Monthly Service Reporting

Highlights
Intracat System's Network Operations Center (NOC) technology provides 24x7 visibility of Windows based desktops, laptops, and servers. The NOC schedules and performs proactive service to address preventative maintenance duties at specified intervals. The result is a reduction in your operational expenses because you no longer have to utilize staff resources to handle the day to day maintenance duties associated with updating antivirus signatures, scanning and removing spyware, updating critical security patches, and cleaning temporary files. In addition, Intracat Systems delivers comprehensive reports each month detailing system inventory (software and hardware) and preventative maintenance activities performed on all covered systems. 

Digital View Monthly Rates

$10.95 Per Workstation - Billed Quarterly

Digital View Contract Terms
A minimum of one covered system is required for Digital View Managed Services. Service calls are not included with Digital View and will be billed according to published rates. In addition, a flat rate trip charge is assessed for all onsite service calls to your location (determined by the total mileage from Intracat Systems business office to your location). Within the greater Houston area the minimum trip charge is $50 and the maximum trip charge is $75. Hardware and software purchases required for service are not covered under this contract. Digital View contracts are for a minimum term of three (3) months with the full contract term payment required in advance. Digital View contracts are billed quarterly and can not be invoiced monthly. All Digital View contracts require 30 days written notice to cancel. Unless notified in writing by either party, the contract will automatically renew at the end of the contract term. Payment for your total contract premium is due in full before any services are performed. Renewal payments received after the 10th of the month will incur a late payment penalty of the greater of $25 or 3% of the total due.